Privacy Policy
Last Updated: August 5, 2026Srishti ("we," "our," "us"), operated by Srishti Marketplace, is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.srishti.in or make a purchase from us. By using our website, you consent to the practices described in this Privacy Policy.
1Information We Collect
We may collect the following types of information when you interact with our website:
Personal information you provide to us:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely through Razorpay, our payment gateway partner; we do not store full card, UPI, or banking details on our servers)
- Account login credentials
- Order history and preferences
- Communications you send us (emails, chat, contact forms, reviews)
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent on site, referring website
- Cookies and similar tracking technologies (see Section 5)
2How We Use Your Information
- Process and fulfill your orders, including shipping within India and to select international destinations, depending on your delivery location
- Communicate with you about your orders, account, or customer service requests
- Send promotional emails or offers, where you have opted in
- Improve our website, products, and customer experience
- Prevent fraud and ensure the security of our platform
- Comply with legal obligations under Indian law
3Sharing of Your Information
We do not sell your personal information to third parties. We may share your information with:
- Shipping and logistics partners, to deliver your orders
- Razorpay, our payment gateway partner, to process transactions securely
- Service providers, who assist us with website hosting, analytics, marketing, or customer support, under confidentiality obligations
- Government or legal authorities, where required by law or to protect our legal rights
4International Customers
For customers ordering from outside India, please note that your information will be transferred to and processed in India, where our servers and business operations are located. By placing an order, you consent to this transfer.
5Cookies and Tracking Technologies
Our website uses cookies to:
- Keep you logged in and remember your cart
- Understand how visitors use our website
- Personalize content and improve site performance
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website, such as your shopping cart.
6Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.
8Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details in Section 11.
9Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Srishti Marketplace
No 10, Srinivasan Street, Anna Nagar, Tolegate,
Little Kanchipuram, Tamil Nadu 631501, India
Phone: +91 6384556104
Email: info@srishti.in
